79bd Privacy Policy — How We Protect Your Data
Your privacy matters to us. This policy explains exactly what data 79bd collects, why we need it, and how we keep it secure at all times.
This Privacy Policy ("Policy") describes how 79bd ("we", "us", "our") collects, uses, stores and protects personal information about individuals ("you", "your") who access or use the 79bd website, mobile site and associated gaming and betting services. By registering an account or using any part of the 79bd platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your data as described herein.
We are committed to handling your personal data responsibly, transparently and in a manner consistent with your reasonable expectations as a user of an online gaming platform operating in the Bangladesh market. This Policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the complete framework governing your use of 79bd.
Our Core Privacy Commitments
1. Information We Collect
79bd collects personal information when you register an account, make deposits or withdrawals, contact support, participate in promotions, or otherwise use our platform. The categories of information we may collect include:
- Identity information: full name, date of birth, national identity card (NID) number or passport number provided during registration or KYC verification.
- Contact information: mobile phone number (used as your bKash, Nagad or Rocket registered number), and email address if provided.
- Financial information: payment method details (mobile wallet references such as bKash/Nagad/Rocket/Upay transaction IDs), deposit and withdrawal history, and account balance records.
- Technical information: IP address, device type, browser type and version, operating system, and session activity logs collected automatically when you use the platform.
- Behavioural information: game history, betting patterns, session duration, frequency of play and responsible gaming tool usage — used to detect problem gambling indicators and improve the platform experience.
We collect only the minimum data necessary to operate the platform safely and legally. We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, or biometric data. Where we collect data that is not strictly necessary for platform operation, we will seek your explicit consent before doing so.
2. How We Use Your Information
79bd uses the personal information it collects for the following purposes, all of which are necessary for the operation of the platform or required by applicable law:
- Account management: creating and maintaining your 79bd account, processing deposits and withdrawals via bKash, Nagad, Rocket and Upay, and verifying your identity through the KYC process.
- Platform operation: delivering the games, betting markets and promotions you have requested, personalising your experience based on your language preference and game history, and providing customer support.
- Security and fraud prevention: monitoring transactions and account activity to detect and prevent fraud, money laundering, underage gambling and other prohibited conduct described in our Terms and Conditions.
- Responsible gaming: analysing your play patterns to identify potential problem gambling behaviour and, where appropriate, reaching out to offer responsible gaming tools such as deposit limits or self-exclusion.
- Legal compliance: retaining transaction records and account data as required by applicable laws concerning anti-money laundering (AML), counter-terrorism financing (CTF) and data retention obligations.
3. Cookies and Tracking Technologies
79bd uses cookies and similar tracking technologies to ensure the platform works correctly, to remember your preferences, and to gather anonymised analytics about how players use the site. Cookies are small text files stored on your device when you visit 79bd. They do not contain your password or payment information.
We use the following categories of cookies on 79bd:
- Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in while you navigate between pages, and security cookies that protect against cross-site request forgery.
- Preference cookies: remember your language selection and display settings so you do not need to re-enter them on each visit.
- Analytics cookies: collect anonymised data about page load times, feature usage and navigation paths. This data is used solely to improve the platform and is never linked back to your personal account.
4. Sharing and Disclosure of Your Data
79bd does not sell your personal information. We share data with third parties only in the following limited circumstances:
- Payment processors: your mobile number and transaction reference are shared with bKash, Nagad, Rocket or Upay only to the extent necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and we recommend you review them.
- Game providers: Pragmatic Play, Evolution Gaming, Ezugi and other certified providers receive anonymised session identifiers to deliver games. They do not receive your full identity data or payment details.
- Legal authorities: if required to do so by a court order, regulatory authority or law enforcement agency in connection with a lawful investigation, 79bd will disclose the minimum personal data necessary to comply with the legal obligation.
In all cases of data sharing, 79bd applies data minimisation principles — sharing only what is strictly necessary and requiring receiving parties to handle data with equivalent or greater levels of protection. We do not share your data for advertising, profiling or marketing purposes with any external organisation.
5. Data Security
79bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include: SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive account information; role-based access controls ensuring that only authorised personnel can access personal data; regular security audits and vulnerability assessments of the platform; and two-factor authentication options for player accounts.
Despite these measures, no online platform can guarantee complete security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 79bd will notify affected players without undue delay and will take immediate remedial action. Players are also encouraged to use strong, unique passwords and to activate any two-factor authentication features available on their account.
6. Data Retention
79bd retains your personal data for as long as your account remains active and for a further period after account closure as required by applicable law. Specifically: account and identity data is retained for a minimum of 5 years after account closure to meet anti-money laundering and regulatory record-keeping requirements; transaction data (deposits, withdrawals, bets) is retained for a minimum of 5 years; support correspondence is retained for 2 years; and technical logs are retained for up to 12 months.
When the applicable retention period expires, 79bd securely deletes or anonymises your personal data so that it can no longer be linked to you as an individual. Where data has been anonymised, it may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data under applicable privacy standards.
7. Your Privacy Rights
As a user of 79bd, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request. We will acknowledge your request within 3 business days and respond substantively within 30 days.
- Right of access: you may request a copy of the personal data 79bd holds about you, along with an explanation of how it is used and with whom it is shared.
- Right to rectification: you may request correction of any inaccurate or incomplete personal data held about you. Where a correction affects your KYC status, supporting documentation may be required.
- Right to erasure: subject to our legal data retention obligations, you may request deletion of your personal data. Requests will be assessed against our legal obligations before being fulfilled.
- Right to restrict processing: you may request that we limit how we process your data in certain circumstances — for example, if you contest the accuracy of the data while we verify it.
- Right to object: you may object to the processing of your personal data for direct marketing purposes. We will stop such processing immediately upon receiving a valid objection.
To exercise any of the above rights, please contact 79bd support using your registered mobile number or email address. We aim to respond to all privacy rights requests within 30 days. There is no charge for submitting a request.
8. Third-Party Links and Services
The 79bd platform integrates games and services provided by third-party studios including Pragmatic Play, Evolution Gaming, Ezugi and Spribe. While these providers are contractually required to maintain appropriate data protection standards when delivering their services through 79bd, they operate under their own privacy policies with respect to data processed directly on their systems. 79bd is not responsible for the privacy practices of third-party providers. We recommend reviewing the privacy policies of any third-party service you interact with through the 79bd platform. Additionally, 79bd does not operate or endorse any external websites. Any links that may appear in communications from 79bd should be verified before clicking, and players should never share their 79bd login credentials with any third party.
9. Changes to This Privacy Policy
79bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make a material change to this Policy, we will update the effective date shown at the top of this page and, where reasonably practicable, notify registered players via the platform notification system or their registered contact details. Your continued use of 79bd after a Policy update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have questions about any change to this Policy, please contact our support team before continuing to use the platform.
Why Your Data is Safe with 79bd
Your data is protected every step of the way at 79bd. Explore the casino, check our FAQ for common questions, or learn more about who we are.